Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (US Only) We currently ship within the United States only. We do not offer international shipping at this time.
| Shipping Method | Estimated Delivery | Fee |
|---|---|---|
| Standard Shipping | 5–7 business days | $8.00 |
| Express Shipping | 2–3 business days | $15.00 |
| Free Standard Shipping | 5–7 business days | Orders $70.00 and over |
Additional Fees The following fees may apply to your order:
- Address correction fee: If an incorrect address is provided and requires correction after shipment, a $15.00 fee will be applied.
- Return to sender fee: If a package is undeliverable and returned to us, a $7.99 reshipment fee will be charged.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll work to resolve the issue promptly.
Contact Us For shipping questions, reach us through our website contact form or support@mystore.com.